• Mac & PC proficient
• Quark Xpress
• Photoshop
• Illustrator
• Dreamweaver
• Corel Draw
• Flexi
• MS Office Suite software
• ETalk reporting software
• Management & Training experience
• Aspect communications systems
• Advanced negotiation tactics

• Design high end vehicle wraps and large scale digital graphics for all types of vehicles including busses for Google, Jack Daniels, Top Chef, Playboy, and many more.
• Manage graphic solutions for trade shows, large banners, cut vinyl, POP, wall murals, etc.
• Visit prospective businesses and build relationships from the ground up. 
• Assess client needs and determine Graphitek's abilty to meet those needs.

• Sole control of the art department for busy graphic design and screen printing company.
• Creation of original designs and illustrations for wide range of client needs from team and professional apparel to office products, pins, and vinyl signage.
• Met daily press deadlines; kept clients ecstatic, and stayed current with design trends.

• Creation of all marketing materials, logo, illustrations, business cards, trade show display, brochures and web site for a new restroom odor removal system.
• Manage all PR initiatives, trade shows, interviews, marketing strategies, and promotion.
  

• Built and maintained client relations with hundreds of newspapers across the US and with industry leading movie chains, such as Regal and AMC.
• Worked directly with movie clients to create original, and maintain existing movie ad artwork.
• Managed 3 exhibitor accounts, which included National Amusements and 10 movie guides such as the Denver Post, Chicago Tribune, and the Orlando Sentinel.
• Relentlessly evolved in the areas of organization, problem solving, and time management   which proved to be crucial in meeting the tightest of daily deadlines.

• Coordinated the development of TV Weekly book prototypes.
• Decision maker for assessing customer capabilities and limitations.
• Distribution of production responsibilities from start to finish.
• Technical field support, troubleshooting and training of TMS software.

• Awarded 3 High Impact awards for outstanding service and performance.
• Saved Reserve America over $100,000 through restructuring procedures and minimizing telecommunications expenses.
• Selected as first person to pilot the position of Team Leader, supervising 25-30 agents. Instrumental in establishing that role, which has since grown to over 30Team Leaders in 5 call centers.
• Trained Ticketmaster’s Orlando call center to take reservation calls using Reserve America software when the Florida State Parks contract was acquired.
• Revised a Customer Service process that saved the department 5 staff hours per day.
• Enforced ReserveAmerica’s call center policies and procedures consisting of all 5 call centers. (NY, CA, WI, TX, FL)
• Streamlined the operational structure to obtain the maximum efficiency possible without compromising quality.

• Oversaw the final stages of pre-press production for various manufactured items such as coffee mugs, T-shirts, and magnets. 
• Awarded incentive bonuses for very minimal error rate.

• Designed original ads for clients and revised existing ads for the Yellow Pages phone directory.
• Acquired extensive knowledge of over 400 typestyles.
• Adapted to a detail-oriented, deadline driven environment, and developed workable design solutions quickly. 
• Strengthened copy editing and proofreading skills and accuracy.
• Awarded incentive bonuses for very minimal error rate.

• Completed campaigns well ahead of deadlines, and exceeded expectations.
• Worked closely with senior level designers to improve design and software skills.
• Learned to identify target audiences, and understand client capabilities.

• Part of a team of artists who created the original sets used in world famous children's plays such as The Story Tree Gang and Teddy Bear Tea Party.
• The HOPE Story Tree Gang set and players have been telecast nationally, and have appeared in over 100 US cities and is part of a worldwide program educating over 50,000 children about drugs, violence, and self respect.

• The Art Institute of Philadelphia 

• Apprenticeship with The Pressroom printing company, Ballston Spa, NY (2003)

• Illustration published in Talent Unlimited Magazine
• Book cover design, Deer Hunting in the Adirondacks, published November 2007