Modern Gifts for the . Home and Office





 


 

Payment:  Transactions are processed through PayPal, which will allow you to pay using your credit card even if you do not have an account with PayPal. PayPal is completely secure and confidential. For Illinois orders an 8.25% sales tax will be added at check out.

 

Lead time:  Once your order is received your item will be handmade to your specifications. Please keep in mind that it takes time to create something by hand and it cannot be rushed. My standard lead time to create each order is about two weeks. For larger or custom orders a longer lead time may be needed, I will contact you and let you know when you can expect your purchase.

 

Shipping: Most orders are shipped USPS Priority Mail, insured, with delivery confirmation unless otherwise requested. Once your order has been shipped I will contact  you to let you know that it's on its way. Because it is difficult to determine exactly what the shipping charges will be for each order I will refund the difference in shipping for two dollars or more over your actual shipping cost. Your refund will be issued through PayPal once your order has been shipped.

 

Return Policy:  I want you to love your purchase! If for any reason you are not completely satisfied you may return the item within 7 days of receiving it. Please email me to get confirmation before returning. The item must be shipped in its original (or similar) packaging and be insured for the full purchase price. Sorry, shipping costs will not be refunded. 
 

Custom Orders:  To request or inquire about a custom item please click on "Contact" at the top of the page and submit your information or phone 630-963-3414.

Once it's determined that I can create what you are looking for I require a 50% deposit to begin work and the balance due when your order is ready to ship,. The deposit is nonrefundable should you change your mind after the work begins. I allow for three revisions or changes during the design process. For additional changes an hourly rate of $100 will be charged for the work. Payments are process via paypal. There are no refunds for custom orders.